WMODA SDN. BHD. [1590798-U] (Futrix) and its affiliates respect your concerns about privacy. This Privacy Policy describes how we collect, use, and share your personal information.
1. Information We Collect
• Personal information: Name, contact details, payment information.
• Automated information: IP address, browsing history via cookies and web beacons.
2. How We Use Information
• To process orders, provide services, and enhance user experience.
• For marketing communications with your consent.
3. Sharing Information
We share information with trusted service providers and affiliates for business purposes. We do not sell your data.
4. Security
Your personal information is safeguarded using industry-standard security measures.
5. Updates
This policy may be updated periodically. Significant changes will be posted on our website.
Terms of Policy
By accessing or using our website, you agree to comply with our terms and conditions outlined below. Please read these carefully as they govern your use of our website and services.
1. Use of Website
You must use this site responsibly and for lawful purposes only. Any misuse, including fraudulent activity or harm to the site, is strictly prohibited.
2. Intellectual Property
All content, including logos, designs, and text, is the intellectual property of WModa Sdn Bhd. Unauthorized reproduction or distribution is prohibited.
3. Product Availability
We strive to keep our product information accurate and up-to-date. However, availability and pricing may vary, and we reserve the right to make changes at any time.
4. User Accounts
Users are responsible for maintaining the confidentiality of their account information. Notify us immediately of any unauthorized access.
5. Limitation of Liability
WModa Sdn Bhd is not responsible for any damages resulting from your use of the site, including service interruptions or data loss.
Payment & Delivery Policy
1. Payment Methods
We accept Website Purchase and online banking. Payments are securely processed via trusted gateways.
2. Delivery
• Standard delivery: 3–7 business days within Malaysia.
• Free shipping for orders above RM50.
3. Delays
Delivery times may vary during holidays or due to unforeseen circumstances.
Return and Refund Policy
1. Eligibility
Returns are accepted within 14 days of receipt. Items must be unworn, unwashed, and in their original packaging.
2. Process
• Contact our support team with your order details.
• Ship the item back to the provided address.
3. Refunds
Refunds will be processed to the original payment method within 7–10 business days of receiving the returned item.
4. Non-Refundable Items
Sale items, gift cards, and personalized products are not eligible for return or refund.